Reid: Heating, Cooling, and Indoor Air Quality Accurate Security Ottawa Valley Carpet Cleaning Centennial Fireplaces Renato's Gas Piping Mr. Rental Tank The Duct Scrubber
             
Home Service Group Inc.: Ottawa's Local, Independant Service Experts
246 Rochester St. • Ottawa, ON • K1R 7N1 • info@homeservicegroup.ca • 613.233.1115 • Fax 613. 237.1080
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January 31st, 2011

Reid Heating and Cooling
246 Rochester St.
Ottawa, Ontario, K1R 7N1

Dear Sir or Madam:

On August 11th, 2009 your service representative came to my home and gave me an estimate on a new high efficiency furnace and new air conditioner. At that time he also explained the Energy evaluation and duct cleaning required before they were installed. I decided to accept the proposal, the evaluation and cleaning were completed and on August 20th, 2009 the new units were installed for me by your company. I have now gone through a complete season with the furnace and air conditioner and have had the required annual maintenance check.

I wanted to let you know how pleased I am with the new furnace and air conditioner. There have been no problems of any kind since both units were installed. Your servicemen, Jamie and Quinn, were very efficient and professional in their work in the installation of the equipment and both are a credit to your company. Care was taken in my home with special carpets placed over floors and carpeting to minimize the possibility of them being soiled or damaged. There was no damage to any wall or entrance in the house or outside when the old equipment was removed, and brining in the new. Everything was done quickly, quietly and with care. The annual maintenance by your serviceman Quinn was performed on both units and they continue to work flawlessly.

Special thanks to Kim who helped me in so many ways with the necessary information not only concerning the installation, but the details regarding government Rebate programs, forms, and answers to my questions about other requirements, (i.e. Energy testing, Duct cleaning etc.) before and after the furnace and air conditioner were installed. It was most helpful and appreciated.

I am enjoying the comfort of the new equipment and wanted to send you this letter of appreciation. I would highly recommend your company to anyone considering a new furnace or air conditioner. If you wish, you may list me as a reference.

Sincerely,
Elizabeth A. Broome Newkirk

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Reid: Heating, Cooling, and Indoor Air Quality Accurate Security Ottawa Valley Carpet Cleaning Centennial Fireplaces Renato's Gas Piping — certified, licensed technicians for all your gas service needs Mr. Rental Tank: Hot Water Tank Rentals The Duct Scrubber — Ottawa's Best Duct Cleaning Service
             
246 Rochester St. • Ottawa, ON • K1R 7N1 • info@homeservicegroup.ca • 613.233.1115 • Fax 613. 237.1080
 

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